New Podcast: What Canada Gets Right About Inclusion: My Conversation with Dr. Shelley Moore

This week on the podcast, I had the absolute privilege of speaking with Dr. Shelley Moore — educator, researcher, consultant, inclusion specialist, and all-round force of nature in the world of SEND. I knew the conversation would be good… but I wasn’t prepared for just how eye-opening it would be.

If you’ve ever felt frustrated, helpless, or downright confused by the way SEND provision works here in the UK, let me reassure you: you are not imagining it — and things can be done differently. Because in Canada, as Shelley explained, they’re not just tweaking the system or adding SEND as an afterthought…
They’ve brought inclusion into the heart of mainstream education, and the results are transformative.


“Inclusion isn’t a place. It’s a practice.”

One of the first things Shelley said stopped me in my tracks. In the UK, we often talk about inclusion as though it’s a room — a unit, a base, a separate space where children with additional needs are “included” by being placed somewhere else.

But Shelley’s framework flips that completely.

Inclusion is how we teach, not where we put people.

It’s not about fitting children into a system; it’s about designing a system flexible enough for everyone. Canadian educators aren’t perfect — no country is — but they’ve embedded a mindset that sees diversity as a strength, not a problem to be managed.


A System That Actually Welcomes Difference

In Canada, mainstream classrooms are built on a principle Shelley calls “teaching to the edges.” Instead of designing for the mythical “average” learner and bolting on support afterwards, teachers plan with the extremes in mind from the very start.

When the edges are included, everyone benefits.

As Shelley explained, inclusive practice isn’t just for pupils with SEND — it improves outcomes for:

  • multilingual learners
  • students with social, emotional, or behavioural needs
  • gifted pupils
  • students experiencing trauma
  • and yes, the so-called “typical” learner too

The UK loves a good label.
Canada loves a good strategy.

And honestly? It shows.


What the UK Can Learn (And Why We Should)

The thing that hit me hardest in our conversation was this:
Inclusion is not a luxury. It’s not optional.
It’s the foundation of great teaching.

Shelley talked passionately about how Canadian teachers are supported, trained and trusted to adapt, differentiate and design learning that works for the actual humans in front of them.

In the UK, we’ve become masters of paperwork.
Canada has become masters of practice.

Imagine what our classrooms could look like if:

  • every teacher received proper training in inclusive design
  • SEND wasn’t a bolt-on but part of initial teacher education
  • support wasn’t rationed or gatekept
  • curriculum and assessment were flexible enough to meet diverse needs
  • teachers were trusted to innovate rather than tick boxes

It’s not impossible. It’s happening somewhere else already.

And hearing Shelley describe it so clearly made me feel two things at once:
deeply inspired… and very aware of how far we still have to go.


A Personal Shift in Perspective

As a teacher, as a leader, and as a parent of a child with autism, this conversation genuinely changed the way I think about inclusion.

I’ve spent years hearing the phrase “mainstream isn’t the right place.”
But Shelley showed me that mainstream can be the right place — if mainstream changes.

And that’s the heart of her message:
The system must adapt to the child, not the other way around.

That’s inclusion.
That’s dignity.
That’s good teaching.

Make it Make SENDs #6: From SEND Crisis to System Reform: Lorraine Petersen OBE on What Must Change Detention Diaries

Keywordseducation, SEND, inclusion, teacher burnout, mental health, school leadership, education reform, SEND crisis, education crisis, teacher wellbeing, child mental health, safeguarding, policy, school improvement, inclusive practiceSummaryIn this episode of Make it Make SENDs, I sit down with Lorraine Petersen OBE — former CEO of nasen, headteacher, and one of the most respected voices in SEND and inclusive education.We explore the current state of education and ask the big question: are we facing a SEND crisis… or an education system that isn’t built to support everyone?Lorraine shares her journey through education, offering deep insight into the pressures schools are facing today — from rising SEND demand and stretched resources to teacher burnout and the growing mental health needs of both staff and students.This conversation goes beyond the headlines, unpacking what’s really happening in schools right now, and more importantly, what needs to change. Lorraine speaks with clarity and honesty about how we can build a system that is more inclusive, humane, and sustainable — for both young people and the adults supporting them.If you’re a teacher, leader, SENDCO or parent trying to navigate the complexity of modern education, this episode will leave you thinking differently about what’s possible.Key Takeaways “We don’t just have a SEND crisis — we have a system that isn’t designed for everyone.”  “You cannot separate inclusion from the wellbeing of teachers.”  “If we want better outcomes for children, we must first support the adults in the system.” Support the ShowEnjoyed the episode? Then it’s time to join the class.👉 Head to http://www.detentiondiaries.com to read the blog, sign up for the newsletter, and join our online staffroom community.Because education doesn’t end at the classroom door — and neither does the conversation.Support the showEnjoyed the episode? Then it’s time to join the class. 👉 Head to http://www.detentiondiaries.com to read the blog, sign up for the newsletter, and join our online staffroom community.Because education doesn’t end at the classroom door — and neither does the conversation.
  1. Make it Make SENDs #6: From SEND Crisis to System Reform: Lorraine Petersen OBE on What Must Change
  2. Detention Diaries #6 Alun Ebeneezer – Creating a Culture of Discipline in Schools
  3. Make it Make SENDs #5 : Music and Inclusivity – is it even possible? with Kate Campbell-Green
  4. Detention Diaries #5 – Redefining Masculinity: What does it really mean to be a man?
  5. Detention Diaries #4 What Teachers Really Need: Ross McGill on Workload, Wellbeing & the Future of Schools

Why This Conversation Matters

If you work in education, care for a young person with SEND, or simply want to understand how schools should work, please listen to the full episode. Shelley’s insight isn’t just practical — it’s hopeful. And hope is something we all need right now.

You can listen to the episode and join the conversation at:
👉 www.detentiondiaries.com

And while you’re there:

  • read the blog
  • join the community
  • subscribe to the newsletter
  • and share your own experiences of inclusion — the good, the bad, and the “Why is this form 14 pages long?”

We’re building this movement together.


Final Thought

Dr. Shelley Moore reminded me that inclusion isn’t a destination.
It’s a habit. A belief. A choice we make every day in our classrooms, our schools, and our policies.

Canada is proving it’s possible.
Now it’s our turn.


Join the Conversation

If this episode resonated with you — or challenged you — I’d love for you to be part of the community we’re building.

👉 Join the community at: www.detentiondiaries.com
Find blogs, podcast episodes, resources, and a space for honest conversation about modern education.

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Let’s rethink education — together.


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